The District Superintendent will contact the church and have a conversation about starting this process. Congregational Excellence staff will begin and help manage the process, specifically when it comes to the R360 survey.
Information and on-boarding will begin in initial phone call and information for church leadership. During this conversation, identify who you most want to take the survey and plan for best ways to get them engaged. In most circumstances, it is wise to get the bulk of your active participants–newcomers, old timers and everyone in-between to take the survey.
Decide who will administer the survey: Congregational Excellence staff or someone from the church. Set up a time to create the survey and when planning to take the survey. Review each milestone, identify what is needed to make it happen and who oversees making it happen. Names with dates are recommended and celebrate the beginning of an invitation to look at kingdom impact of the church.
2 Weeks from R360 Launch: Customize
At this point, the DS, Pastor, Church Leadership and Congregational Excellence staff are all committed and covenant to launching and seeing this through the survey results and before coaching.
The Congregational Excellence team member can download and review the Survey Setup Guide with Pastor. Page 6 of the Survey guide gives the variable answers to be decided upon by the leadership.
Login to your R360 Admin Dashboard to customize the survey including two open-ended questions.
Review the email and announcement template to develop your communications plan.
Create a link to the survey on the homepage of your website and /or create postcards with information to supplement email.
1 Week from R360 Launch: Prepare for Worship
The Church/Pastor will place announcement in bulletin and/or set up on website (link to survey and announcement).
The DS and Congregational Excellence team member will be less hands-on at this point and will trust that the relationship between clergy and coach are ready for the launch.
DAY 1 (Friday): Send email with survey passcode and link you customized and created
DAY 3 (Sunday): Make a verbal announcement (with or without PowerPoint slides). Most congregations set up a computer lab with helpers to allow support for folks who aren’t comfortable with doing things online and/or those who don’t have access to a computer at home.
DAY 7 (Friday): Check completion rate in your R360 Admin or Congregational Excellence team member account and send email reminder you created before launch along with a thank you to those who already completed the survey.
DAY 9 (Sunday): Make a second verbal announcement with or without PowerPoint slides.
DAY 11 (Tuesday): Generate the report to close the survey. The survey will not be closed until the reports are generated. Once reports are generated, the survey may not be reopened.
Open Survey: 3 weeks
Survey stays open for three weeks. Each week, sending reminders in communications about the survey link and promoting as many people as possible to complete the survey.
During this time, during specific days of the week and Sundays, have a table with computers and/or volunteers to help all people, fill out the survey, especially those without internet access.
After Survey: Team-building & Partnership
One Week after Completed Survey: Share, Review & receive Coaching to help process results
Share the R360 1-page News Release in an email, the bulletin and on the web (and any other weekly communication’s vehicles you use).
Process the R360 Executive Report with your church’s Leadership Team.
Process “Leader Tips” in coaching session
2-6 Weeks after Completed Survey: Organize Your Response
Pastor convenes a seven-person Multiplication Task Group made up of people who have a passion for multiplying kingdom impact, who are committed to the vision and who have excellent strategic implementation skills. This Task Group digests the R360 Comprehensive Report and can draft a 90-day plan, so the survey is not stagnant.
Lead Team reviews, modifies and votes on 90-day plan.
Task Group is charged with monitoring implementation of plan.
3 Months after 90-Day Plan: Celebrate & Continue
Review 90-day plan accomplishments
Create a second 90-day plan
During this process, we should all keep in mind that the mission is to help churches multiply their kingdom impact with their mission field and for making disciples of Jesus Christ for the transformation of the world!
It’s not another program, but a survey tool and optional coaching to help discover ways to improve the impact of churches and networks in ministry to the mission field.